Clarity is always king in documentation
I don’t know anyone who would say communication isn’t important.
Both hardware and software or a combination of both
Template development for MS Word, FrameMaker, AuthorIT, etc.)
Regulatory documentation and standards compliance (including FDA, US Coast Guard/IMO, EPA/PMO, tellecommunications)
Mrs. Frij also currently serves (part time) as Senior Technical Writer for Atlantium Technologies, which provides UV water purification to various industries and municipalities.
Recent projects include documenting a centralized e-health management system in which medical information and interaction is provided via remote kiosks and a web-based interface where vital signs and other medical test can be administered to patients in remote locations via kiosks with results sent electronically to doctors.
Jan 2011 –
Senior Technical Writer, Atlantium Technologies Ltd. (part-time)
Wrote user manuals for water treatment systems, including software control and assembly instructions.
Organized a concise complex single-sourcing system in FrameMaker for numerous product variations.
Standardized terminology and procedures.
Jan 2010 – Present
Technical/Marcom/Writer, Website Development, SEO, – Self-Employed – Freelance
Writes various types of software and hardware documentation, as well as Marcom collateral and website content. Develops and implements search engine optimization (SEO) strategies and Internet promotional programs for selected clients. Utilizes freelance website designers/developers implementing SEO best practices. Provides training on technical writing related subjects, MS Office Suite, Adobe Communications Suite, and WordPress.
Jan 2007 – Jan 2010
Director of Training, Project Manager, and Senior Technical Writer – WritePoint Ltd.
Responsible for writing and managing documentation projects for software and hardware. Supervised other writers.
Aug 2002 –Jan 2007
Senior Technical Writer – AudioCodes Ltd., Airport City
Wrote various types of documentation for hardware systems, boards and chipsets, as well as software telephony products.
Set up and maintained efficient complex single-source file set in FrameMaker and later AuthorIT that controlled the outputs for numerous product variations.
2000 –Aug 2002
Technical Documentation Manager – CableCom Solutions (GADline/COM21)
Facilitated and improved work procedures. Managed the technical documentation team, as well as wrote hardware and software product documentation, white. Wrote web content, maintained website. Created templates.
Technical/Marcom Writer, Document Management Systems Consultant – Self-Employed
Wrote various types of hardware and software user guides, and marketing materials. Consultant supervising Document Management Systems.
1995 – 1999
Document Management Systems Manager, Technical Writer – LRD Systems Ltd.
Headed the team that set up the Document Management Services at Intel, Kiryat Gat. Organized the CAD drawings document system to create a maintainable document management system. Established procedures on archiving, updating, and Q/C checking incoming documents. Wrote user guides and provided technical support for and taught courses on archive software. Wrote various marketing and technical documents, including RFI/Q, patents, and procedures.